SHIPPING POLICY

At Palm Tree, we are dedicated to providing you with a hassle-free and seamless delivery experience. We have partnered with top courier services in India to ensure that every order you place reaches you safely and on time. Customer satisfaction is our utmost priority, and we are committed to addressing your queries and concerns promptly. Should you need any further clarification, please feel free to reach out to us at info@palmtreeshopping.com.

 

Here are some important details about our delivery process:

 

Estimated Delivery Time:

Upon receiving your order, we will swiftly process it within 1 to 2 working days. Our reliable courier partners will handle the shipment, and the delivery time will vary depending on the destination address. Typically, you can expect delivery within 2 to 8 days, considering the different locations to which shipments are sent.

Tracking Your Order:

You can easily track the status of your order through your account dashboard and we will keep you informed via email and SMS. For any specific inquiries regarding your order status, please email us at shoponline@palmtreeshopping.com.

 

Delivery Charges:

The delivery charges are determined based on the total weight and volume of the products in your order.

 

Delivery Process:

We ensure that your ordered items are promptly delivered to your doorstep by our reliable delivery partners. Rest assured, we take every precaution to make sure your products arrive in excellent condition.

While we make every effort to ensure timely deliveries, it is important to clarify that we cannot be held responsible for any delays that may occur due to the courier company's operations or unforeseen circumstances.

Despite partnering with reliable courier companies, there might be unforeseen circumstances such as natural disasters, extreme weather conditions, public holidays, or operational challenges that could cause delivery delays. In such situations, we assure you that we will do everything within our control to track and expedite your delivery.

Rest assured, we will keep you informed and work closely with our courier partners to minimize any inconvenience caused by delays. If you encounter any unexpected delays with your order, please do not hesitate to contact us, and we will provide you with the necessary assistance and support.

At Palm Tree, your satisfaction is our priority, and we are committed to making your shopping experience with us as smooth and enjoyable as possible. We appreciate your understanding and cooperation in such rare circumstances that might be beyond our control. Thank you for choosing Palm Tree for your shopping needs, and we look forward to serving you with excellence.

 

Once again, we appreciate your trust in Palm Tree for your shopping needs. Should you have any further questions or require assistance, please do not hesitate to contact us. We look forward to serving you with excellence and fulfilling all your shopping requirements.